FAQs

Why do I have to book an appointment for a prescription renewal?

It is your responsibility as a patient to ensure that you have enough medication until your next appointment. Proper medical practice requires regular monitoring of persons taking any medication and as such you must be seen by a physician. Patients requiring prescription renewals will be accommodated as soon as possible.

What should I do if my doctor is fully booked?

Synergy Medical Clinic makes every effort to see clinic patients in need of care when their physician is fully booked or unavailable. Please call your physician’s office and our staff will arrange to have you seen by your physcian or one of his/her colleagues. When you have completed your visit you are referred back to your family physician.

Are any Family Physicians accepting new patients?

At present, there are a number of physicians accepting new patients. Please click the link on the right to find a physician. Make sure that you bring your valid Heath Care Card to your visit.